No, M1NT does not operate as a grading service. Instead, our focus is on providing a versatile product range suitable for both raw and graded cards. We offer our products directly to consumers as well as grading companies. We are offering the Hobby Case to collectors on our website for use with their raw cards, as well as supplying hobby shops and retailers. Additionally, we are collaborating with established grading companies to facilitate the transfer of your cards to M1NT Cases. Through our grading partner's standard re-holder/crossover process, your card's grade will remain unaffected while gaining the benefits of M1NT Cases. Our grading partners can also grade raw cards, which will then immediately be placed into a M1NT Case. Finally, M1NT can encapsulate your raw cards with no grade.

Currently, M1NT products designed for raw cards, the Hobby Case and Hobby Frame, accommodate standard dimensions (2.5”x3.5”). Future plans include expanding our offerings to cover all card sizes and depths to include every type of relic card.

The Hobby Case is not waterproof. The waterproof capabilities of our three waitlist items have not yet been tested and certified under IPX standards.

Absolutely. While our initial product offerings come in a select range of colorways, we have exciting plans for the future. As we release new products, you can expect a diverse array of designs, styles, and colors to choose from.  Stay tuned for updates on our expanding selection!

In order to cancel your order, please reach out to contact@m1ntaverse.com.  We are committed to excellent customer service, so you’ll hear back from a real person within 24 hours, we promise!

For all returns that comply with the M1NT Return & Refund Policy, please reach out to our team at contact@m1ntaverse.com and we will be happy to initiate your return. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at contact@m1ntaverse.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at contact@m1ntaverse.com. 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@m1ntaverse.com.

M1NT LIMITED 30 DAY WARRANTY

Subject to the terms and conditions herein, M1NT Inc. (hereinafter called “Company”) warrants to the original end-user purchaser of the Product (“Consumer”) that the product purchased and contained in this package (“Product”) will be free from defects in materials and workmanship for 30 days from the date of new purchase (“Warranty Period”).

If Customer returns a defective Product during the Warranty Period, such defect(s) will be sent back to M1NT in exchange for store credit totaling the full amount of the original purchase. The store credit can be used toward any item on the M1NT website. For items sent back for warranty replacement via pre-paid label, M1NT reserves the right to deduct store credit amounts the cost of shipping. If M1NT, in its sole discretion, determines it is not reasonable to warrant the Product, M1NT may refund to customer the purchase price paid for the product.  The foregoing states Customer’s exclusive remedy and M1NT’s sole liability for breach of the limited warranty contained herein.

This warranty only covers manufacturer defects and specifically excludes defects or damage to Product resulting from: (a) normal wear and tear; (b) neglect, misuse, accident, improper application, use not in accordance with operating instructions, the alteration or removal of any serial number, or any other customer-induced damage; (c)  loss of compatibility due to third-party manufacturer model updates; (d) damage caused by the equipment with which product is used; (e) shipping damage occurring while the Product is in transit; (f) any other conditions whatsoever that are beyond the control of M1NT; (g) unauthorized repair or modification by customer or third party; or resold Product. 

This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products. Product is sold to the customer for personal, non-commercial use only, and is not warranted for customer’s commercial or rental use.  In addition, product is not warranted against failure. EXCEPT FOR THE EXPRESS WARRANTIES STATED ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PRODUCT IS PROVIDED “AS IS”, AND COMPANY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.  COMPANY DOES NOT WARRANT THAT THE PRODUCT IS ERROR FREE OR THAT IT WILL FUNCTION WITHOUT INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS OR REVENUES, LOSS OR INACCURACY OF ANY DATA OR COST OF SUBSTITUTE GOODS, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE), EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  IN NO EVENT WILL COMPANY’S AGGREGATE LIABILITY EXCEED THE PRICE PAID BY CUSTOMER FOR THE PRODUCT.

Select M1NT Hobby Cases may contain a Golden Ticket. Finding one enters you to win premium prizes such as M1NT G1 cases, collectibles, VIP experiences, or special events.

The Golden Ticket Quest is an ongoing promotional sweepstakes (“the Never-Ending Quest”). It applies to eligible Hobby Cases sold online or through authorized retail partners, unless a specific campaign states otherwise.

Every eligible Hobby Case sold during an active Quest period provides an opportunity to participate.

There are two ways:

1. Purchase Entry (when included in a promotion):
Buying a M1NT Hobby Case during a Quest period may earn entries.

2. Free AMOE Entry (No Purchase Necessary):
Mail a 3×5 card with the required info.
AMOE details are outlined in the Official Rules.

Odds vary by campaign.
Example odds for many Quests: 1 in 1,000 Hobby Cases.

Exact odds appear in each Quest’s Promotion Period details.

See the combined master rules here: M1NT Golden Ticket & Silver Ticket Sweepstakes - Official Rules

Participating card shops receive a sealed allocation of Hobby Cases.
Exactly one case per shop has a Silver Ticket hidden behind the bonus card.
The customer who buys and opens that case wins the Shop Prize.

The Silver Ticket applies only to cases sold at participating card shops during their active sales period.

Each shop has exactly one winning case.

Prizes are publicly announced on M1NT and Brian Pirrip’s official social media channels.

The Silver Ticket Program is separate from the Golden Ticket Quest.

See the combined master rules here: M1NT Golden Ticket & Silver Ticket Sweepstakes - Official Rules